![]() Mastering the art of conflict resolution has also helped Reynolds be a more effective communicator and build healthier, more productive relationships, both at work and in his personal life. "I wanted to get better … and I didn't expect it to, but it really changed my life." "I was a little bit lost, I was a little bit angry," he recalled. The reason why this strategy is so effective is simple, Reynolds explained: "You can't address problems with other people unless you understand them."Ĭonflict resolution is a skill Reynolds picked up in his 20s during a skills-building workshop he signed up for on a whim. Instead of focusing on trying to win an argument or "beat somebody" that he disagrees with, Reynolds said he strives to empathize and validate what the other person is saying by actively listening and acknowledging their feelings - then, suddenly, "they're an ally, even if it doesn't happen in the moment," he said. ![]() "But if you can disengage or disarm that instinct for a second and replace it with seeking to learn about somebody instead, that, as a leadership quality, for me, has quite literally changed every aspect of my life." ![]() "We live in a world that's increasingly gamified, and I think we have an instinct to win, crush and kill," he said. The Canadian actor, 45, shared how learning to work with different personalities and leading with kindness has shaped his career while speaking at the Indeed FutureWorks 2022 conference on Thursday. Reynolds credits his accomplishments to one important skill: conflict resolution.
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